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Metrohm Service Agreements – Simple and flexible

With regular service and maintenance, you can rely on the performance of your Metrohm system for many years. Our service agreements offer reliable protection with maximum flexibility: choose between standard and prime agreements, both with versions for regulated environments.

Standard agreement

  • Reliable protection against system failure and downtime
  • Maximum system availability and high-quality results
  • Reduced daily/hourly rates in case of unplanned service interventions
  • Fast restoration of your system with minimal disruption of your daily operation
  • Numerous options and add-on services to customize your personal solution
  • Pharma version: Complete "audit-ready" GxP documentation package included

Metrohm Service Agreement: Standard

Metrohm Service Agreement: Standard Pharma

 

Prime agreement

  • Reliable protection against system failure and downtime
  • Maximum system availability and high-quality results
  • 100% cost certainty with no hidden costs
  • Fast restoration of your system with minimal disruption of your daily operation
  • Premium support with guaranteed response time
  • Pharma version: Complete "audit-ready" GxP documentation package included

Metrohm Service Agreement: Prime

Metrohm Service Agreement: Prime Pharma

What do our customers say about Metrohm Service?

The service has been great both for preventive maintenance and repairs.

S. P.

S. P.,

Syngenta Crop Protection, LLC

Good maintenance of the instruments by Metrohm staff.

M. G.

M. G.,

BASF Coatings GmbH

After sales is timely and they have a good attitude, problems will be resolved in a timely manner.

M. L.

M. L.,

Miba Precision Components Co., Ltd.

Very good after-sales service (both commercial and technical service); even with adapting the analysis methods to the samples from our laboratory if necessary.

L. B.

L. B.,

Herma Productos de Limpieza SA

2 / 4

Would you like to see more customer reviews? Go to SelectScience

Why is regular service and maintenance important?

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Self-maintenance of an IC system

Get reliable results and protect your system against unnecessary downtime: Experiences of a Metrohm Service Engineer.

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Buret maintenance

Prevent leakages and ensure reliable results: How to properly maintain burets.

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Third-party service

Rely on experienced and trained Metrohm Service Engineers: Third-party service gone wrong.

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IC maintenance

Prevent costly downtimes of the whole IC system: Regular maintenance is the key.

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Instrument qualification (IQ)

Receive documented proof that your instrument performs as specified.

0:00 / 0:00
Electrode Care

Improve electrode lifetime and ensure good quality results.

3 / 6
SGP_Instrument Service & Support Form
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